4 years back (Dec 2011), I bought hair straightener at Suntec City (Singapore). It's JOSE EBER brand. That time not sure of the quality though. But anyway, i used it everyday, even when i was travelling overseas.
Luckily, I still keep the receipt. I went to Wisma Atria, and handed over my RIP straightener, he checked to make sure it spoiled, then he gave me the new one.
YES, NEW ONE, NEW MODEL, FREE !!
So if this one spoils, they will replace it with the new one and it continues over and over again.......